Balance (Support) CIO
Balance (Support) CIO
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About Us

  Our primary purpose is the development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs. 


We are responsible for the development and delivery of a range of community-based services in South West and West London. We are rooted in our community and see that relationship as integral to our long-term development and sustainability.

Our Mission

Business Development

Our Objectives

Our mission is one that:


  • Supports people to live safely and healthily in their own homes
  • Provides the tools and opportunities people need to live independently successfully
  • Ensures people have choice and control over the support they receive

Our Objectives

Business Development

Our Objectives

  Discussion and re-evaluation in 2024 of our strategic priorities has reset our corporate objectives to the achieve the following:

  

  • Objective 1 - That we build services that are financially sustainable and resilient to changes in local markets
  • Objective 2 - That our interventions are quality assured and deliver consistency across our oper

  Discussion and re-evaluation in 2024 of our strategic priorities has reset our corporate objectives to the achieve the following:

  

  • Objective 1 - That we build services that are financially sustainable and resilient to changes in local markets
  • Objective 2 - That our interventions are quality assured and deliver consistency across our operations and development practice
  • Objective 3 – That the skills, abilities and knowledge of those who work for us or use our services are central to how we design the work around them.
  • Objective 4 - That our operations are scalable, targeted and appropriate to our core business 

Business Development

Business Development

Business Development

  The charity has identified four primary drivers shaping it’s business and operational development. To this end the charity will:


  • Develop scalable services to meet future needs of service users and commissioners
  • Build sustainability of existing core service offer for local people
  • Mitigate significant risks and create capacity for growth thr

  The charity has identified four primary drivers shaping it’s business and operational development. To this end the charity will:


  • Develop scalable services to meet future needs of service users and commissioners
  • Build sustainability of existing core service offer for local people
  • Mitigate significant risks and create capacity for growth through identifying alternate income sources
  • Ensure we have the necessary infrastructure to remain competitive scalable, targeted and appropriate to our core business.       

 

Read what our staff and the people using our services say

The information below was collected between March and April 2025 and reflects the current quality outcomes for the charity's work and investment in the last year. 

Results for 2025

Customer Survey 2025 (pptx)Download
Staff Survey 2025 (pptx)Download

Our Strategy - Summary Version 2022-2025

Download PDF

Downloads

2024-2025 Corporate Delivery Plan Final (pdf)Download
241113 Corporate Competency Framework (pdf)Download
250224 Safeguarding Policy (pdf)Download
250225 Safeguarding Procedure Flow Chart (pdf)Download

Copyright © 2025 Balance (Support) CIO - All Rights Reserved. 


Charity Number 1190859

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