Contact Us

Send us an email or better yet, see us in person!

We love our customers, so feel free to visit during normal business hours. Please contact us to arrange a convenient date and time.

From 22nd March you will find our Head Office at:

Guildhall 2, High Street, Kingston upon Thames, England KT1 1EU

0203 740 2315

Hours

Open today

09:00 – 17:00

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feedback, compliments and complaints

If you would like to give feedback, send a compliment, or make a complaint, you can do so by contacting Guy Stevenson on guy.stevenson@balancesupport.org.uk or by post at Balance Support CIO, Sessions House, 17 Ewell Road, Surbiton, KT6 6AF

Please see our complaints policy below.

220215 Complaints Policy (pdf)

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Balance Easy Read Complaints Policy 11.12.23 (pdf)

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Charity Number: 1190859

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